Return & Refund Policy

This Return & Refund Policy explains the conditions under which returns, exchanges, replacements, and refunds are accepted.

1. Return Policy

• Returns are accepted within 7 days of delivery only for damaged or defective items.
• Items must be unused and returned in their original packaging.
• Proof of damage such as photos or videos may be required for return approval.

2. Exchange / Replacement Policy

• Exchange or replacement requests must be made within 7 days of delivery.
• Once approved, the exchanged or replacement product will be dispatched within 2–3 business days.
• Delivery of the replacement product usually takes 3–7 business days after the returned item is received and inspected.
• Delivery timelines may vary depending on location, but typically replacements will reach you within 7–10 business days.

3. Refund Policy

• Once a return request is approved, the refund will be processed within 3–5 business days.
• After processing, the refund amount will be credited to the original mode of payment within 7–10 business days, depending on the payment provider or bank.
• Shipping charges are non-refundable.